Programming Speech Server or Message Server

Programming

To program Speech Server or Message Server ports on the MiVoice Business system:

1. Multiline IP Sets form

• Program each Speech Server or Message Server port as a 5020 IP Phone.

2. Class of Service Options form

• Create a Class of Service with the following settings:

  	Unified Messaging	Attendant only
  HCI/CTI/TAPI Call Controlled Allowed	Yes	Yes
  HCI/CTI/TAPI Monitor Allowed	Yes	Yes
  Voice Dial Preferred	No	No
  COV/ONS/E&M Voice Mail	Yes	No

3. Station Attributes form

• Assign this Class of Service to all Speech Server or Message Server ports.
  Assign the desired Class of Restriction to all Speech Server or Message Server ports.

4. System Options form

• Ensure that the Set Registration Access Code is programmed.

5. Hunt Groups form

• Create a hunt group for the Speech Server or Message Server ports (see table below for type).

• Program each Speech Server or Message Server port as a member of this hunt group.

  	Hunt Group Type
  Messaging Server	Voice Mail
  Speech Server Attendant	Voice

To enable a Speech Server or Message Server system to use Message Waiting Indication (MWI) on the MiVoice Business system:

1. Hunt Groups form

• Create a new hunt group for Speech Server or Message Server messaging, and set the type to "HCI Reroute".

• Assign one of the Speech Server or Message Server ports as a member to this hunt group (this ensures that this hunt group's COS has COV/ONS/E&M Voice Mail enabled).

  NOTE: If you do not program a member, the hunt group will use COS 1.

2. Call Rerouting Always Alternatives form

• Select an unused Always Alternative Number.

• Set all Originating fields to "Reroute".

• Enter the voice mail hunt group number in the Directory Number field.

3. Call Rerouting form

• Select the new messaging hunt group number (programmed in step 1).

• Set the following fields to the Call Rerouting Always Number selected in step 2:

• Call Rerouting - Day

• Call Rerouting - Night1

• Call Rerouting - Night 2